Your Questions Answered
Does my child have to attend full-time?
Will my child need to wear a uniform?
No, there is no uniform.
Can I change my days after my child has started? How much notice do I have to give?
What have you done in response to COVID-19?
Do you accept children who have 30-hour Government funding?
Can I come and view your nursery?
Yes you can, please phone to make an appointment. Our details are in the contact section of the website.
What happens at the settling in days?
We understand coming to somewhere new can take some time to get used to thats why we provide settling in days. We follow your child's pace and have a conversation with you about your child's favourite things, what they don't like, routine etc so that they feel at ease. For example if they enjoy playing in the home corner, we will set an activity there. Settling happens over 3 days. Each day we will ask you to leave for a small period of time, with the understanding that if your child is upset, we will contact you soon after to let you know. During the settling-in days, we will keep you updated constantly, so you can know how your child is. For more infromation on this and how we can get your child started please contact us.
Can I use childcare vouchers?
Yes you can. We ask you to set this to us so that they are paid in around the beginning of the month. We are unable to refund these due to tax purposes so you will need to make sure you do not make overpayments with them.
How do I pay my fees?
Fees are payable by monthly direct debit.
What happens if I am late to collect my child?
The nursery operates a late collection policy. Any child that is collected after their session has finished will be charged an additional fee.